Rate and Review
Dicky Kitchen Jr
“Two people made this a good review. Autumn and Preston. Without them, this likely would have been a bad experience. I started out at the Holland Rd Jack Rabbit where I had made an online reservation, only to be told that they didn't actually have the unit I reserved. After a bit of back and forth trying to figure out why the unit wasn't actually available, the person I was dealing with there recommended I try the S Rosemont location. I was in a sour mood because of the experience, but when I arrived at the S Rosemont location Autumn and Preston both greeted me and listened to the problems I was dealing with up until that point. They were very friendly and professional in apologizing for the messed up reservation and quickly looked through their available units to find one comparable to what I had reserved. They provided me with an inspection of the unit that was available, and when I explained that the online pricing was different from what they were quoting me, they explained to me that they were not able to change the price on their end. They could have stopped there and left the experience bad, but instead they provided me with the customer service number and let me know that the price could be fixed through contacting customer service. The woman I spoke to at customer service seemed frustrated by me calling and it was a bit like getting teeth pulled dealing with her, but in the end the online price was honored. Again, this was a thing that could have made for a bad experience, but Autumn and Preston stepped up again with their personality and professionalism and smoothed things over after I dealt with customer service. Anything I needed, any questions I had, Autumn and Preston made sure I was taken care of. The professional and friendly way they dealt with me, my son, and my concerns really made the difference between a bad review and a good one. When I go back to do anything with my storage unit, those are the two people I'll look to for any help I may need. People make the business, and Autumn and Preston made this a good experience..”
Franco Pablo Jr
“New from New York, just got down yesterday and Sydney helped me so much. Phenomenal service! Thank you for being here for me!.”
Jacob Tumilty
“Great service, very upfront with everything and overall had a great experience. 10/10 recommend..”
Storage Units in Virginia Beach, VA
- Web Only $49
- In-Store $59
- Web Only $74
- In-Store $84
- Web Only $113
- In-Store $123
- Web Only $114
- In-Store $124
- Web Only $153
- In-Store $163
- Web Only $173
- In-Store $183
- Web Only $223
- In-Store $233
- Web Only $238
- In-Store $248
Size Disclaimer
Unit sizes advertised for rent are approximate only and units at the self-storage facility may differ slightly in shape and/or size. Customers should inspect the actual unit to be rented before signing a rental agreement and should base the decision to rent on the inspection of the unit and not on the advertised unit size. Rental amounts for a particular unit are not based on square footage measurements.
Frequently Asked Questions
What size storage units are available in Virginia Beach, VA?
What size storage unit do I need in Virginia Beach, VA?
What is the cheapest storage unit in Virginia Beach, VA?
How much does a storage unit cost in Virginia Beach, VA?
Do I need storage protection or insurance in Virginia Beach, VA?
What items am I not allowed to store in storage units in Virginia Beach, VA?
Do I need a lock when I rent a storage unit in Virginia Beach, VA?
Can I rent my storage unit online at Jack Rabbit Storage - Rosemont Rd?
Do I need a reservation to rent a storage unit in Virginia Beach, VA?
What is the difference between indoor storage and drive up storage in Virginia Beach, VA?
Are there climate controlled/temperature-controlled storage units in Virginia Beach, VA?
What is the difference between indoor storage, drive up storage, and climate-controlled storage in Virginia Beach, VA?