Frequently Asked Questions

General Questions:

What are the lease terms?

All of our rentals are on a month-to-month basis and automatically renew monthly until you give us a vacate notice.

What size Units do you have and how much do they cost?

We have a wide variety of unit sizes to meet your needs. Sizes and prices vary by location.

How do I pay for my Unit?

Payments can be processed, by telephone, by mail or through our website. You may also arrange for payments to be drafted from your bank account or charged to your credit card monthly with our free autopay service.

Is vehicle storage allowed?

Yes, we recommend at least a 10×20 size unit for most vehicles. Extended trucks with a long bed or large SUV’s usually fit well in a 10×25 size unit.

Do you have outdoor/indoor vehicle storage?

We offer inside vehicle storage at all locations and we have limited outside parking at a few of our locations.

Do you allow PODS on the property?

We will allow a POD to be placed on the property to unload for 24 hours. Give us a call at 757-962-6914 so we can help with placement.

 Do you have a Refer A Friend program?

Yes!  Refer us someone who needs a storage unit and when they rent with us we’ll give you a $50 Rent credit.


Renting a Unit:

What hours can a Unit be rented?

Rent online 24/7. Complete and sign the rental paperwork and move-in daily from 7 AM – 9 PM.

What if I’m not sure what size unit I need?

Our size guide videos are a good place to start, but if you rent a unit that doesn't work for you, we would be more than happy to move you to a different unit.

When can I move-in?

Immediately after you have completed all the rental paperwork and paid for the unit. Our gates are open daily 7 AM – 9 PM.

Do I need a lock?

Yes, we require that all customers secure their spaces with disc-style locks.